Does anyone know how to debug if this is a hardware or software issue?
About a month ago my daughter dropped her phone in the snow. Not, too bad. Shut if off right away, dried it and no water seemed to get inside. Turned it on, the headphone symbol was showing. Turned it off again, dried out the headphone port by inserting some paper towel. Turned it back on and everything was working fine.
All of a sudden (unknown if this is related) but the sound is not working at all. Not with the headphones or without. The headphone symbol does not show, just no sound.
Dialing out, in, music, sound effects, nothing!
Any assistance would greatly be appreciated in figuring this out.
About a month ago my daughter dropped her phone in the snow. Not, too bad. Shut if off right away, dried it and no water seemed to get inside. Turned it on, the headphone symbol was showing. Turned it off again, dried out the headphone port by inserting some paper towel. Turned it back on and everything was working fine.
All of a sudden (unknown if this is related) but the sound is not working at all. Not with the headphones or without. The headphone symbol does not show, just no sound.
Dialing out, in, music, sound effects, nothing!
Any assistance would greatly be appreciated in figuring this out.
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