lundi 10 février 2014

Note 3 ghost touches / faulty touchscreen topic




Hi,

I am having a serious touchscreen issue with my Note 3,
I am getting ghost touches, which happens occasionally but sometimes goes crazy,
It happens in a specific area of the screen (exact area, between and over QWERTY and ASDFGH rows when typing),

It appeared after a month from purchase,
I have submitted it twice to Samsung service center without getting it fixed,
1st time they changed the charging port!!!
2nd time they just reset the software !!!

What should be the solution to this issue ? is it a usage issue - I never dropped it ?

Final note, lately I noticed that I can trigger these ghost touches to happen by pressing (with some little pressure) on the top left corner of the touchscreen.





Aucun commentaire:

Enregistrer un commentaire