My S4 is still under its warranty period. Though I cracked the glass a few months ago. The digitizer was unharmed so I opted to order a glass only replacement and fix it myself. There are plenty of videos that demo the removal of the glass from the glass with a hair dryer etc.
I recently went into an AT&T warranty center about an unrelated issue and they agreed to provide a replacement device. The store rep indicated they were currently out of stock my my model but offered to have one ordered and sent directly to me. I would then need to send my device back in a package provided by AT&T.
Its important to note that I did not discuss or disclose the fact that I replaced the glass on the device myself with the store rep. My concern is based on the policy of returning your device to the warranty center through the mail. You are agreeing to purchasing the replacement refurbished device at full price (9) if your returned device is deemed to have physical damage once they receive it back from you.
Has anyone had luck with a similar scenario?
Thanks
I recently went into an AT&T warranty center about an unrelated issue and they agreed to provide a replacement device. The store rep indicated they were currently out of stock my my model but offered to have one ordered and sent directly to me. I would then need to send my device back in a package provided by AT&T.
Its important to note that I did not discuss or disclose the fact that I replaced the glass on the device myself with the store rep. My concern is based on the policy of returning your device to the warranty center through the mail. You are agreeing to purchasing the replacement refurbished device at full price (9) if your returned device is deemed to have physical damage once they receive it back from you.
Has anyone had luck with a similar scenario?
Thanks
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