Hi Folks,
Looking for some help please, my wife got the new xperia z1 compact last week but has been having issues with it since she got it when connected to wifi.
The problem is the internet connection speed is less than 5mb when connected to the wifi, now the internet in the house that the issue is with is 120mb connection and I have tested several other smartphones, tablets and laptops and everything else is working fine.
I have tried deleting the wifi connection and reconnecting it made no difference, we done a factory restore of the phone and it made no difference either.
We then took the phone back got a replacement handset and brought the phone home, and guess what the exact same issues still even with this new handset.
any ideas please folks as this is really frustraing 4G connection is faster when she goes outside
Looking for some help please, my wife got the new xperia z1 compact last week but has been having issues with it since she got it when connected to wifi.
The problem is the internet connection speed is less than 5mb when connected to the wifi, now the internet in the house that the issue is with is 120mb connection and I have tested several other smartphones, tablets and laptops and everything else is working fine.
I have tried deleting the wifi connection and reconnecting it made no difference, we done a factory restore of the phone and it made no difference either.
We then took the phone back got a replacement handset and brought the phone home, and guess what the exact same issues still even with this new handset.
any ideas please folks as this is really frustraing 4G connection is faster when she goes outside
Aucun commentaire:
Enregistrer un commentaire