Helo Forum,
You must have noticed I'm a new member. This forum came highly recommended by every site and every other forum I had visited in search of a solution to my uniquely strange problem. It amazing what wonderful job you guys are doing solving people's problems for free.
Phone status: Samsung Galaxy Note 2, upgraded to android 4.3, rooted but not yet flashed a custom rom, hard reset a couple of weeks ago.
Without warning, my note 2 started acting up. I picked it up after an hour of receiving a call only to notice that it was stuck on the samsung logo screen. Prior to that, I can confirm that I did not tamper with it in any way. I turned it off and on again, this time around, all I could see is a screen filled with strange tiny ash colored horizontal lines from top to bottom. It simply got stuck on this unresponsive screen and refused to boot any further. I turned it off and on several times and even pulled the battery several times but there was no change. When I connect it to a pc, it appears as "local disc Q" and when i try to open it, I get the error message "Access denied". I also tried a hard reset using the volume up + home + power on several times, not a single change was noticed. I've attached a picture of the strange phone screen.
If anyone has encountered a similar problem or if anyone has an idea of how this can be fixed, and kind enough to take me through the step by step process of fixing it, I will be super grateful!
Pls let me mention here that my IT skills are not very advanced, so please use simple terms. Let me also apologise if it turns out that a similar thread has been posted on this forum, I searched but couldnt find any with my kind of problem before I decided to post.
Here's my email: roland01ng@yahoo.com
Thanks in advance.
You must have noticed I'm a new member. This forum came highly recommended by every site and every other forum I had visited in search of a solution to my uniquely strange problem. It amazing what wonderful job you guys are doing solving people's problems for free.
Phone status: Samsung Galaxy Note 2, upgraded to android 4.3, rooted but not yet flashed a custom rom, hard reset a couple of weeks ago.
Without warning, my note 2 started acting up. I picked it up after an hour of receiving a call only to notice that it was stuck on the samsung logo screen. Prior to that, I can confirm that I did not tamper with it in any way. I turned it off and on again, this time around, all I could see is a screen filled with strange tiny ash colored horizontal lines from top to bottom. It simply got stuck on this unresponsive screen and refused to boot any further. I turned it off and on several times and even pulled the battery several times but there was no change. When I connect it to a pc, it appears as "local disc Q" and when i try to open it, I get the error message "Access denied". I also tried a hard reset using the volume up + home + power on several times, not a single change was noticed. I've attached a picture of the strange phone screen.
If anyone has encountered a similar problem or if anyone has an idea of how this can be fixed, and kind enough to take me through the step by step process of fixing it, I will be super grateful!
Pls let me mention here that my IT skills are not very advanced, so please use simple terms. Let me also apologise if it turns out that a similar thread has been posted on this forum, I searched but couldnt find any with my kind of problem before I decided to post.
Here's my email: roland01ng@yahoo.com
Thanks in advance.
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