[Q] Alcatel M'Pop (Telenor Smart Pro 2) System Down topic

Hi all, first sorry for my bad English .. I have Alcatel M'Pop where my system down .. and now I can not install the new system on your device. Can someone help me how to install the system and how to work the phone .. Step by Step. Please I would be very grateful if I could get my phone to life .. I used Google Translate Sorry for bad English