[Q] Xperia Z wifi and bluetooth will not ON topic

Sorry for asking this question again,
i am having this issue of Xperia Z Wifi and Bluetooth.

It is not having a connection issue or weak signal.

The problem is
it will not let me turn on my wifi and bluetooth!

I am at official firmware 10.3.1.A.2.67
no modification, not rooted, all brand new.

wifi and bluetooth is not running!

Please help