[Q] game issue topic

I have looked around the web and i currently still haven't found a soloution for this.
Recently I play many games like call of mini, frontline commando 2 which both is excellent. the problem is the game works fine but the graphic on the people seems distorted. (Images attached below)
Originally the player should textured nicely but it seems all black and grey:

Can anyone help me

Attached Thumbnails